Analyzed sales data and observed trends to enhance pharmacy efficiency and improve customer service.
Streamlined medication dispensing, inventory management, and procurement coordination processes.
Conducted data analysis for the planning, research, and statistics department, and managed IT needs to support organizational objectives.
Facilitated the successful organization of an orientation meeting for the new PCN E-learning platform, enhancing user adoption.
Managed the registration process for pharmacists, pharmacy technicians, and pharmacy premises, ensuring compliance with regulatory standards.
Executed accurate data entry in the registration and licensing department, maintaining robust records.
Provided effective patient counseling and education on diverse medications and disease states, improving patient understanding and adherence.
Accurately prepared, packaged, labeled, and dispensed prescribed medications.
Conducted daily and monthly inventory audits, proactively notifying procurement of potential shortages to maintain optimal stock levels.
Addressed customer inquiries, ensuring high levels of service and satisfaction.